What happens after I cancel my subscription?

Your access continues until the date you have already paid for. Cancelling stops the next renewal, nothing else. You are not charged again, and your subscription stays active with all its benefits until the date your last payment covers, shown as Valid Until in your account. For example, a monthly plan paid on October 15 stays active until November 15, a yearly plan paid on October 15 stays active until October 15 next year. You can keep watching until then.

How to check that the cancellation went through.

• Subscribed on the TrillerTV website: sign in at trillertv.com/account/subscriptions. A cancelled subscription is marked Canceled with a Valid Until date, and the Cancel subscription button is replaced by Resume Subscription.
• Subscribed through Apple, Google Play, Amazon or Roku: open the subscription settings of that store. A cancelled subscription is listed as expiring on its end date instead of renewing.

Changed your mind? If you subscribed on the TrillerTV website, click Resume Subscription on the same page before the Valid Until date and your subscription continues as before. For a subscription through a store, or after the end date, subscribe again at any time.

What happens when the subscription ends.

• Pay-per-view events that were included with your plan are part of the subscription. Access to them ends with the subscription, live and replay.
• Pay-per-view events you bought at a subscriber discount also lose access when the subscription ends. The purchase stays in your account, and access comes back immediately when you subscribe again.
• Pay-per-view events you bought at full price stay in your account with their replays, for as long as they are available.
• Your account stays open.

Charged after cancelling? A subscription can only be cancelled in the place where it was created: on the TrillerTV website for a web subscription, or in the Apple, Google Play, Amazon or Roku subscription settings for a store subscription. If you were charged after cancelling, check whether you have a second subscription in another place, for example one on the website and one through a store. If you cannot find it, contact us with the receipt or the bank statement line of the charge, and we will locate it. See How do I cancel my subscription? and When does my subscription renew and what will I pay?.