Accessing Your Purchase
- Can I watch on a second / different device from the one I purchased from?
- Will my purchase still be active if I close the browser?
- I purchased the event but it still shows "Order Now"
- I can't find my purchase confirmation email
- Double purchase
- I purchased in a different language than the one I wanted
- The purchase is not appearing on TV after I purchased on my mobile
- I ordered from another site. Where can I watch the event?
- I cannot access/unlock a purchased show on the TrillerTV website
- What is my password?
- What is my account name?
- Do I need to activate the event after I buy it?
- I don’t see any account name / password in the purchase confirmation mail
- I get “Purchase not found” but I already paid for the event
- I paid with my friend’s / my spouse’s credit card and now I can’t unlock the purchase with my mail
- I got an error “Unlock Limit Exceeded” after I refreshed the page and event is not accessible any more